How to get the most out of your social media tools
As technology progresses, the growth of new generation video, messaging and social media services are becoming more and more crucial to the development of marketing. The importance that we place on our devices is not only consuming our everyday personal lives but spilling over into the running of our businesses. Think about it. How many times do you use messaging services such as Whatsapp to contact a colleague on a daily basis? Or perhaps you use Facebook as a platform to grow mailing lists and/or connect with future clients or partners? Now these technologies will not be for all of us, but I could bet my bottom dollar that if you’re reading this article, then it probably does. At Storment Media, we are always looking for new and innovative ways to produce content that will appeal to all demographics, no matter the size or type of your business. Understanding your demographic is the most crucial information you will need before you decide on the outlet you will choose to focus on.
Here is a quick guide to the ‘big 5’ social media apps, how to use them to your advantage and how they can benefit you, no matter what your business is.
Over the last couple of years, this social media platform has taken on many faces and progressed into a heavily video based streaming and image sharing platform. While the younger demographic (16-24 yrs) are losing momentum and turning to more instant forms ways to reach and connect with the world more instantaneously (see Snapchat and Instagram), it is still a great way to reach out to a mass consumer database and getting to know your customers. For example, even the comments section allows you to get immediate feedback from your key demographic market. Being so involved and heavily inundated with video marketing content it may be hard to get your voice heard, but it does have its perks – don’t underestimate the power great content and it’s ability to gain popularity quickly.
Ah, Twitter. Another one of the social media heavy-weights. Twitter is usually home to celebrity feuds and sharp controversial opinions. However, Twitter can be a fantastic way to gain a rapport with your clients and customers. Depending on what type of business you are, it can be a way to share news, distribute links to exciting offers, news and content and show the world your wit and charm through snappy punch lines. If you choose Twitter to represent your business online, make sure to keep content updated. The danger of not updating your tweets can lead to a loss of interest in what you have to say and a potential lack of faith in your business. Because, if you can’t keep up to date with your socials, how can your ‘followers’ expect you keep up to date with your business and customers?
If you haven’t yet ventured into the new world of Snapchat yet, then get going. It is a fantastic marketing opportunity that you cannot afford to miss. It’s original intention was to allow users to send ‘snap’ shots of their daily lives to their friends, whether that’s an image or a short video, only for it to be erased as soon as it is seen. The beauty of this new app was a refreshing alternative to the seemingly permanent nature of Facebook. Out of this grew opportunities for online-based businesses (such as online publications, music company’s, news sites and much more). Much like Facebook, it is very dependent on demographic. Used primarily by the younger age group of 16-24, however, if you’re business is that way inclined, it is the perfect way to reach out and keep your customers up to date using visual curated media that shows a level of authenticity and personality.
Instagram is a very visually stimulating social media and so it is primarily more useful for those with businesses in creative industries where the curators are able to show their work like an online portfolio. It is a lot glossier than sites such as Twitter, Facebook and Snapchat. For larger businesses such as online magazines, for example, it is great to share snippets of content that will lead people to a website. But also for smaller self-made businesses such as make-up artists, independent shops or designers, to name a few, it can be a great way to gain followers and interest in their business and/or brand which will lead to further exposure. For example, rather than appealing directly to potential customers, they use a following to seek out potential partnerships, for example, brand partnerships and sponsorships. This is not to say that it can’t be useful for more corporate led endeavors. Using Instagram to showcase new products or services can also be a great portfolio and create traffic to your website.
This may seem like a strange one, considering it is the only non-social media app included in this range of useful apps. It is a growing phenomenon and can benefit you immensely. Used as more of an internal sharing application, it can be operated as an organisational tool between you and your colleagues. Gone are the days of unread texts, missed calls and mountains of emails, this app can be used to share media, mobile numbers and put dates in your phone calendar within a click of a button. With the accessibility ranging over both android and iOS it is a good tool to share marketing ideas by simply making a ‘group’ of your contacts, book meetings and get a fast track response. Though not directly a marketing app, it can be a great aid in helping you organise your team to get those creative juices flowing in an instant.
So, whether your creative business is the perfect fit for Instagram or if Facebook’s heavily video sharing focused platform is the one rocking your boat, we have the services to help you utilise this media to benefit you. Contact one of our friendly experts today to find out how!